Unfortunately we can’t avoid the delivery charges; they’re an essential of internet shopping. What we can do is only charge you what we are charged by the courier.

Free delivery is offered when you get to a total spend per order of £150.

To try and make it slightly more bearable, we include all packaging in the price and we use the best protective packaging to minimise breakages.

The packaging is also recyclable and in some cases compostable.

All our deliveries use the DPD next day service option.

Therefore if we receive the order before 12 Midday we will endeavour to have it with you the following day before 1800 hrs.

DPD Local is our designated delivery partner. We have chosen DPD as in our experience we have had the least amount of breakages and they have a market leading commitment to minimising the impact on the environment. Please check out their page www.dpd/enviroment and our environment page.

Please be nice to your local delivery driver. Remember how much you needed them during

Lockdown 2020!

All deliveries will need to be signed for unless we release a statement in exceptional circumstances (eg   Corona virus outbreak March 2020). Unsigned orders won’t be covered if they turn out to be broken.

An adult over the age of 18 years must be available to sign for all deliveries and proof of age may be asked for. The adult must sign for these at the delivery address.

We understand that many people are at work during the day, so please take advantage of our option of a different delivery address and then we can deliver to your work place during working hours.

Any special instructions can be entered in the relevant box at the checkout

 

Shipping Rates (Guide Only)

 

 

Next
Day

Saturday

2-4
Day

       

Mainland UK

6.95

14.95

N/A

Northern
Ireland

N/A

N/A

16.95

Scottish
Islands

N/A

N/A

15.95

Scottish
Highlands

N/A

N/A

11.95

Channel
Islands

N/A

N/A

15.95

Isle of Man

N/A

N/A

15.95

Isle of Wight

N/A

N/A

11.95

Isles of Scilly

N/A

N/A

15.95

Republic
Of Ireland

N/A

N/A

13.95

Delivery costs on this page are a guide only. The exact cost of shipping your order will be shown at checkout when you enter your address details as items vary in size and weight.

Delivery times shown are in working days.

As we use an external delivery service, we cannot absolutely guarantee delivery times.

 

Scottish Highlands – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

 

 

Returns

If your delivery is obviously broken, please refuse the delivery and the driver will record as such and return the order to us.

We will arrange a replacement as soon as possible. Please email [email protected] with you order number and Tracking Number and we will correspond directly with you to resolve promptly.

If you discover damage after you have signed for your order please email [email protected] with you order number, Tracking Number and photographs of the damaged goods.

We will then advice you on the next course of action depending on you requirements.